Welfare Benefits Trainee

We have an exciting opportunity for a new Welfare Benefits Trainee to join our team here at Wheatley Group. We are looking for individuals who are passionate about making a difference to people’s lives.

Our Welfare Benefits Trainees will support our Welfare Benefits Officers in providing and efficient and effective welfare benefits advice service to our customers. You will ensure customers understand their entitlement to welfare services and other internal and external wrap around support services that support our customers.

What you will be doing:

• Working alongside experienced Welfare Benefits Advisors to understand and support the delivery of welfare benefits advice.
• Arranging appointments and liaise with clients to gather important information for benefit checks.
• Conducting benefit checks to ensure that clients are receiving their entitled benefits.
• Supporting clients in applying for benefits and provide ongoing assistance as needed.
• Contributing to the efficient and effective delivery of welfare benefits services.

What you will need:

• Strong organisational and communication skills.
• Ability to work effectively as part of a team.
• A genuine desire to make a positive impact and help others.
• Basic understanding of welfare benefits and a willingness to learn and develop in this area.

What we offer:

We offer a sector-leading benefits package, including:

• a rewarding career with a competitive salary;
• access to a contributory pension scheme;
• excellent leave entitlements;
• enhanced maternity, paternity, adoption and shared parental leave;
• contributions towards dental, optical, driving lessons and more;
• access to staff inclusion networks promoting an inclusive workplace; and
• 24/7 access to our employee assistance programme.

Committed to inclusion

At Wheatley, are always looking to improve diversity within our teams. We want to create an inclusive environment where everyone can contribute their best work and achieve their full potential.

We actively celebrate our individual differences and recognise the collective strength this brings our organisation. It’s important our teams represent the communities we serve, and we welcome applications from any under-represented groups.

For further information, please contact Vicky Rowlands, Alleviating Poverty Lead on 07805802195

Closing date: Tuesday 17 September 2024, at 5pm.

We want all our candidates to shine. If you need any reasonable adjustments to help you feel more comfortable during the recruitment process, please contact Rachel Young on 07867 291367 or rachel.young@wheatley-group.com.